Welcome to Pomponio Ranch Meat shipping information. Below you will find detailed information regarding Pomponio Ranch Meat shipping policies.
We ship exclusively with UPS due to their outstanding service and unsurpassed reliability. Packages will arrive within 1-2 business days from the time of shipment. We ship every Wednesday unless it is a scheduled UPS holiday.
Farmers Market Pre-Order Drop(s) Weekly, on Saturdays and Sundays
For Our Customers who are local in the Coastside Bay Area, we offer a Pre-Order Saturday Drop at the Coastside Farmers Market in Half Moon Bay.
All orders need to be placed by Friday @ 3pm for a Pick-Up on Saturday. Please Choose the “Half Moon Bay Farmers Market” as your Shipping Option during your checkout.
For More information about the Coastside Farmers Market in Half Moon Bay, CA:
For Our Customers who are in the local Saratoga Area, we offer a Pre-Order Pick Up at the Saratoga Farmers Market in Saratoga, CA.
All orders need to be placed by Friday @ 3pm for a Pick-Up on Saturday. Please Choose the “Saratoga Farmers Market” as your Shipping Option during your checkout.
For More information about the Saratoga Farmers Market in Saratoga, CA:
For Our Customers who are in the local Mountain View Area, we offer a Pre-Order Pick-Up at the Mountain View Farmers Market in Mountain View, CA.
All orders need to be placed by Saturday(s) @ 3pm for a Pick-Up on Sunday. Please Choose the “Mountain View Farmers Market” as your Shipping Option during your checkout.
For More information about the Mountain View Farmers Market in Mountain View, CA:
Handling and Shipping Rate Information
Our products are vacuum-packed and flash frozen at the peak of aged tenderness then packed in a reusable insulated container containing ice packs. Your products may arrive completely frozen or thawed and cool to the touch. If you are wanting to cook your products for a particular date, we suggest having your package arrive a few days in advance to allow the products to properly thaw in the refrigerator. All packages, except gift certificates, are delivered within 1-2 days from the time of shipping. Your shipping rate for UPS will be based off of the dimensions of the small and large boxes with the applicable weight. Pomponio Ranch Meat ships to all physical addresses in the continental United States. We cannot ship to PO Boxes. All orders are shipped with ‘No Signature Required’.
Pomponio Ranch Meat Shipping
Important: All shipments require a physical street address (unfortunately we cannot deliver to PO Boxes). * Pomponio Ranch Meat is not responsible for damage due to incorrect or incomplete shipping addresses. Please be sure to double-check all addresses.
Our Return Policy:
Due to the perishable nature of our product, we can not accept returns.
Our Refund Policy:
The following reasons are covered under our policy:
- Missing items
- Please contact us with any issues with your order. Resolutions to reported issues may include replacement of the product in question, credit towards your next order or a partial/full refund.
Pomponio Ranch Meat Shipping Times
Shipping with UPS
All orders received by 10AM on Wednesdays will be shipped that day. Any order received later than 10AM on Wednesday will be shipped the following Wednesday.
Orders may be placed anytime, and will be shipped on Wednesdays for Thursday or Friday Deliveries. In some cases a Saturday delivery will be required, in which case a Saturday surcharge fee will apply.
Still have questions about our shipping policy?
Email Us: Morgan@pomponioranch.com
Call Us: (650)-726-2925
M-F, 9:00 AM-5:00 PM